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| Operational Services - Network operations |
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network operators, both fixed and mobile, require an ongoing
service of network operations. This consists of various
activities, for example: implementation of new customer
circuits, alterations to circuits, terminations and live
traffic outages. Traditionally, carriers have chosen to
run this service in-house. However, Greenwoods has the
capability and proven track record to successfully undertake
network operations on behalf of telco's, delivering cost
savings. |
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Greenwoods has over 70 engineers deployed across
the UK specifically dedicated to network operations. They are available
24/7 and specialise in reacting quickly to customer needs. Our engineers
currently carry out over 10,000 physical network operation tasks per
month, such as installing circuits, testing, card infills and circuit
termination. All tasks are accurately recorded and itemised billing
is produced. Past audits carried out by one major operator have demonstrated
that Greenwoods has consistently achieved a success rate of over 99%.
 Traffic
Migration
Greenwoods has experience in both the co-ordination and completion
of large scale migration and business critical projects. We have the
expertise to advise, co-ordinate, project manage, provide technical
support and oversee projects from conception to final completion.
We have completed numerous large scale migration projects for major
network operators. Examples of projects include:
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PDH-SDH migration - routing
high order PDH circuits, from existing PDH network to new SDH
network. This enables additional network protection, improved
flexibility, removal of unsupported legacy equipment and provision
of additional space on-site for further expansion |
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PDH-SDH decommissioning
- decommissioning and removal of PDH equipment and racks from
live equipment rooms, to enable further expansion of the network
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ATM / frame relay - installation
and testing of circuits to complete connections and enable full
interconnection of network elements |
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De-installation - investigation
and confirmation of circuits carrying traffic and removal of
redundant circuits to free up network. Recovery of equipment
from customer sites for re-use |
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Frame relay passport migration
- replacement of various types of cards no longer supported
by OEM within frame relay passport equipment. Cards replaced
carrying live traffic, in some cases requiring new cabling.
Card replacement completed within agreed timescales to reduce
disruption to customers and network |
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Our
network operations service offers:
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Building of new circuits
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Test and commissioning of
circuits |
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Re-routing existing traffic
carrying circuits - live traffic outages completed at any time
of day, at pre-arranged times, ensuring minimal disruption to
customers and network |
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Circuit cancellations |
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Physical connections and
software implementation at each required network site |
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Addition of new network
cards / swap existing cards |
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Assistance with revisions
of existing network |
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Provision of technical support
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Network migration support
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Scheduling all work and
required staff |
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Supervision of third parties
working on network sites |
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Integration and updating
of customer databases |
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