Due to an increased workload,
a number of excellent opportunities have arisen.
Job Title
Application
Form
Service
Delivery Manager (Birmingham)
Duties include:
To deliver the contracted services to the customer
in a timely and cost effective manner
To strive for best practice standards of delivery and
execution
To support retention of contracted business and support
growth of customer base
To ensure the Greenwoods Delivery Excellence (GDE)
process is adhered to throughout the Project Life-cycle,
maintaining accurate records and producing reports as
appropriate
To provide an effective customer interface and relationship
during the Planning and Implementation phases of Service
Delivery, maintaining a professional, accountable and
customer responsive approach
Plan and put in place effective Health and Safety plans
as appropriate
To develop and maintain project specific
Quality Plans
Desirable Competencies/Skills required:
Professional Project Management accreditation desirable,
a formal project management training (/APM/ESI/PMP)
Excellent Customer Relationship skills
Minimum 1 years post qualification experience in a
Service Delivery/Project Management environment
Minimum 3 years general experience in communications
or associated industry
Computer literate with excellent knowledge of Microsoft
Word, Excel, PowerPoint and Project
Excellent interpersonal skills, able to communicate
effectively at all levels
An effective influencer, motivator and virtual team
worker
Solutions thinker to issues and problems
Self motivated and able to work under pressure
Effective planning, estimating and administrative skills
High level of commercial awareness
CSCS, IOSH, COSHH Trained
To get more information or to apply for the above vacancy please
contact Sue Leighton in the Recruitment department on 01675
463131 or email your CV and covering letter stating salary expectations
and availability to recruitment@greenwoodscomms.com.